Secured Online Ordering
Our website uses SSL or "Secure Sockets Layer", an industry standard security protocol. When you go in our Order form page, you will automatically connect with a secure server. Any data you send or receive is then "encrypted", i.e. changed into a code that is extremely difficult to decipher. Through the secure server (notice the HTTPS address in the URL instead of the regular HTTP), you can fill our Order Form in total confidentiality.

Sales Tax
Sales tax is charged for orders shipped within the state of Texas. Texas residents must add 8.25% sales tax. No sales tax will be charged for out-of-state orders and international orders.

Paying By Credit Card
MyShaldanAirFresheners.com accepts Visa, Mastercard, American Express and Discover for purchases worldwide. We offer Secure Sockets Layer (SSL) encryption for protection of your private information.

Phone Ordering
If you prefer to give us your credit card information over the phone instead of the Internet, please complete your order, get an order number, have your credit card information ready, then call 1-888-227-6981. Phone ordering will incur a payment method surcharge of $3.00.

Paying By Check or Money Order
MyShaldanAirFresheners.com accepts checks or money orders for purchases. If paying by check, please allow an additional ten to fifteen (10-15) working days for verification of funds. A $25.00 handling charge will be charge to the Purchaser for each returned check. Payments by check or money order will incur a payment method surcharge of $3.00.

Please include your order number and daytime telephone number on the check.

Make the check payable to Higante Works, Ltd. Co. and send to:

Higante Works, Ltd. Co.
Attn: MyShaldanAirFresheners.com
PO BOX 866788
Plano, Texas 75086-6788
USA

Payments using Paypal
MyShaldanAirFresheners.com also accepts payments by Paypal. Payments using Paypal will incur a payment method surcharge of $3.00.

Business Hours
MyShaldanAirFresheners.com is available for online ordering 24 hours a day, 7 days a week.

Our Business Hours are:
Mondays – Fridays 9:00 a.m. – 5:00 p.m. CT
We are closed on Saturdays, Sundays and Holidays

International Bulk Orders
For international bulk orders, please refer to our Distributors page for more information.

Return Policy:
You may return unopened items in new condition with original packaging and accessories within 14 days of delivery for a full refund minus shipping and handling charges and minus a restocking fee of 15%. Items should be returned in their original packaging.

For returns and exchanges, please make sure to call us at 1-888-227-6981, or e-mail us for a Return Merchandise Authorization (RMA) number. Returns will not be accepted without a RMA number.

We are not responsible for delays in shipments. Products that are refused or returned because of late arrival are subject to the 35% restocking charge. It is the customer's responsibility to check the shipping schedules and determine approximate delivery time to the destination, allowing 2 business days to process orders. Weekends and holidays do not count as shipping or order processing days.

On orders over $300 no returns are allowed. No refunds on International orders. We are not responsible for lost International shipments.

In the case of any damages or incorrect shipments, you must return it in the original box with the packaging slip, freight prepaid and insured, within 3 days after receipt of your order for a prompt free replacement shipment. Returned items must be in new condition to be eligible for refund.

All returns must be made within 14 days after receipt of your order. Every return merchandise must include:

1) a copy of the original invoice
2) your name, address and daytime phone number.

Ship the merchandise postage prepaid to:

Higante Works, Ltd. Co.
Attn: My Shaldan Air Fresheners.com Customer Returns
RMA NUMBER:
P.O. BOX 866788
Plano, TX 75086-6788

Be sure to include your name, address and daytime phone number.

MyShaldanAirFresheners.com shall incur no liability for any loss of income or other damage on account of any defect in any merchandise purchased herein other than to replace such merchandise.

ALL SHIPPING AND HANDLING CHARGES ARE NOT REFUNDABLE.