Secured Online Ordering
Our website uses SSL or "Secure Sockets Layer", an industry standard security
protocol. When you go in our Order form page, you will automatically connect
with a secure server. Any data you send or receive is then "encrypted", i.e.
changed into a code that is extremely difficult to decipher. Through the secure
server (notice the HTTPS address in the URL instead of the regular HTTP), you
can fill our Order Form in total confidentiality.
Sales tax is charged for orders shipped within the state of Texas. Texas residents
must add 8.25% sales tax. No sales tax will be charged for out-of-state orders
and international orders.
By Credit Card
MyShaldanAirFresheners.com accepts Visa, Mastercard, American Express and Discover
for purchases worldwide. We offer Secure Sockets Layer (SSL) encryption for
protection of your private information.
If you prefer to give us your credit card information over the phone instead
of the Internet, please complete your order, get an order number, have your
credit card information ready, then call 1-888-227-6981. Phone ordering will
incur a payment method surcharge of $3.00.
Paying By Check or Money Order
MyShaldanAirFresheners.com accepts checks or money orders for purchases. If
paying by check, please allow an additional ten to fifteen (10-15) working days
for verification of funds. A $25.00 handling charge will be charge to the Purchaser
for each returned check. Payments by check or money order will incur a payment
method surcharge of $3.00.
Please include your order number and daytime telephone number on the check.
Make the check payable to Higante Works, Ltd. Co. and send to:
Higante Works, Ltd. Co.
PO BOX 866788
Plano, Texas 75086-6788
Payments using Paypal
MyShaldanAirFresheners.com also accepts payments by Paypal. Payments using Paypal
will incur a payment method surcharge of $3.00.
MyShaldanAirFresheners.com is available for online ordering 24 hours a day,
7 days a week.
Our Business Hours are:
Mondays – Fridays 9:00 a.m. – 5:00 p.m. CT
We are closed on Saturdays, Sundays and Holidays
International Bulk Orders
For international bulk orders, please refer to our Distributors
page for more information.
You may return unopened items in new condition with original packaging and accessories
within 14 days of delivery for a full refund minus shipping and handling charges and minus a restocking fee of 15%.
Items should be returned in their original packaging.
For returns and exchanges, please make sure to call us at 1-888-227-6981, or
e-mail us for a Return Merchandise Authorization (RMA) number. Returns will
not be accepted without a RMA number.
We are not responsible for delays in shipments. Products that are refused or
returned because of late arrival are subject to the 35% restocking charge. It
is the customer's responsibility to check the shipping schedules and determine
approximate delivery time to the destination, allowing 2 business days to process
orders. Weekends and holidays do not count as shipping or order processing days.
On orders over $300 no returns are allowed. No refunds on International orders.
We are not responsible for lost International shipments.
In the case of any damages or incorrect shipments, you must return it in the
original box with the packaging slip, freight prepaid and insured, within 3
days after receipt of your order for a prompt free replacement shipment. Returned
items must be in new condition to be eligible for refund.
All returns must be made within 14 days after receipt of your order. Every return
merchandise must include:
1) a copy of the original invoice
2) your name, address and daytime phone number.
Ship the merchandise postage prepaid to:
Higante Works, Ltd. Co.
Attn: My Shaldan Air Fresheners.com Customer Returns
P.O. BOX 866788
Plano, TX 75086-6788
Be sure to include your name, address and daytime phone number.
MyShaldanAirFresheners.com shall incur no liability for any loss of income or
other damage on account of any defect in any merchandise purchased herein other
than to replace such merchandise.
ALL SHIPPING AND HANDLING
CHARGES ARE NOT REFUNDABLE.